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Shipping & Returns: Shipping & Returns:
11 Eureka accepts all major credit cards.

Shipping Locations:

11 Eureka ships Worldwide!

Shipping Carrier:

Our preferred shipping providers are UPS and USPS. Standard delivery time is 4-11 business days within the continental United States and 5-25 business days for International orders. Orders are not shipped until credit card authorization has been verified and cleared.

Shipping Fees:

United States:
  • Flat Rate Standard Shipping: $6.95
  • Orders $50.00 or over is FREE shipping

International Orders:
  • Flat Rate Shipping: $6.95
  • Orders $50.00 or over is FREE shipping

How to I know the status of my order?

Once your order has been placed you will receive an order confirmation email.

Once your item has shipped, you will receive a delivery confirmation email.

Returns and exchanges are accepted on items that are in their original condition:

  • Have not been worn, altered or washed- FINAL SALE on all sale items, earrings, and vintage items.
  • Are returned within the 30 business days of the original purchase date.
  • We inspect all the returned items and reserve the right to deny a refund or refuse full refund based on the returned condition.
  • Please allow 5 to 7 business days to process your return AFTER it has been received by 11 Eureka.

By purchasing from www.11eureka.com, you accept these terms and conditions.

Return Instructions:

Please email us for a returns/ exchange form, or please return items with the original packing slip and mark items to be returned and reason for return. The buyer is responsible for ALL shipping & handling fees for items returned to 11 Eureka. We do not refund shipping fees. Returns are usually processed within a week of arrival and may take 1-2 billing cycles for the refund to appear on your statement.

Our Return Address is:

11 Eureka Boutique Returns
12456 S. Wolf Rd.
Palos Park, IL 60464

Exchange Orders:

Please email us for the item you wish to exchange. This way we can assure you the size and color is available. Please fill out the order form that was shipped with the item you wish to exchange.

US Orders Only: Your exchanged order shipping will be refunded when we process your return package

US Orders Only: Return shipping from 11 Eureka back to you is free.

Thank you for shopping at www.shop11eureka.com. We want you to be 100% satisfied with your purchase and love shopping with us, so please Contact Us if something isn't right and we will do our best to find a solution.


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